In the food sector, the problem a website has to solve is almost always the same: the shelf is crowded and everyone says the same thing. “Natural”, “fresh”, “quality”, “traditional” — these words have been used so much that they no longer set anyone apart.

We saw this problem take different forms in projects for olive oil, agricultural produce, frozen bakery and a restaurant chain. What follows are decisions that came out of real projects.

1. Differentiation comes from origin, not promises

The olive oil market is the clearest example. Every brand promises naturalness, and visitors can verify none of those promises. The one thing that creates differentiation is origin: which region, which locality, which trees.

That’s why, on the Ayvalıktan Tadınca project, we didn’t build a generic “naturalness” story. We put Ayvalık and Çardak Tepe at the center — because Ayvalık carries real value in this sector on its own, and the specific locality is a concrete and verifiable point of difference.

The general principle: differentiate with facts, not adjectives. “Quality olive oil” is a sentence your competitor can write too; “produced on the slopes of Çardak Tepe” is a sentence only you can write.

2. In this category, visuals persuade more than text

Food purchases are driven largely by appetite. Visitors can’t taste or smell the product — the only sensory information they have is the photo.

At Ayvalıktan Tadınca, the shade and texture of green were given priority over the copy. At Zurna Dürüm, the brand’s concrete point of difference — the 70 cm wrap and its special sauce — went straight to the center, because in this business it’s the visual that sells, not the text.

The practical takeaway: on a food website, professional product photography isn’t spending to “make it look nice” — it’s a direct conversion line item.

3. A broad product range becomes unusable when it isn’t divided

On the Tatlı Limon Tarım project, the real challenge was the sheer variety of products: citrus, Mediterranean greens, Mediterranean spices, Aegean herbs, edible flowers, baby produce, vegetables, fruit and tropical products.

When dozens of subcategories are presented in a single list, visitors can’t find what they’re looking for, and the site becomes harder to use as the catalog grows. The solution was to divide products into meaningful groups — citrus, greens, spices, herbs, flowers and fruit & vegetables each got their own heading.

We applied the same approach at frozen bakery producer Hasdağ: baton simit alone came in five varieties (plain, kashar cheese, white cheese, olive, potato), and poğaça and açma had their own variants too. Grouping each product family under its own heading made a long list browsable.

4. Don’t lose your niche product in the crowd

The hidden cost of a large catalog is this: the product that sets you apart from competitors becomes invisible among the ordinary ones.

At Tatlı Limon, distinctive products like edible flowers and Aegean herbs were given their own positioning so they wouldn’t get lost in the crowd — because that’s exactly where the company differs from its competitors. Everyone has fruit and vegetables; not everyone has edible flowers.

When you look at your own catalog, ask: “What’s on this list that only we have, and how many clicks does it take a visitor to see it?”

5. If the same site serves different buyers, separate them

This is the most frequently overlooked point in food projects. At Tatlı Limon, some products were aimed at consumers and others at restaurants and wholesalers — edible flowers and the vegetable range don’t go to the same buyer.

B2B buyers and consumers don’t ask the same question either. At Hasdağ, the buyers were hotels, restaurants, supermarket chains and wholesalers; they weren’t looking at a single product but at supply capability: capacity, storage conditions, logistics. So facility size and production technology were made visible as concrete data that gets past the B2B buyer’s first screening.

To consumers you talk about “taste”; to wholesalers you talk about “uninterrupted supply”. Trying to say both on the same page in the same language weakens both.

6. A restaurant has four intents — and two of them are polar opposites

Restaurant websites are a category of their own. On the Zurna Dürüm project, visitors had three clear intents: what will I eat, where will I eat, how do I order?

Then there was a fourth audience: investors interested in a franchise. The needs of these two audiences are polar opposites — one is hungry, the other is building a business. Putting them in the same flow loses both.

The solution was separation: the five branches each got their own heading (so “which one is closest to me?” is answered at a glance), online ordering was made the most visible action on the page for hungry visitors, and the franchise section was given its own lane without disrupting the customer flow.

Check your own food website

  • Could your competitor write the differentiating sentence on your homepage too? If so, that sentence isn’t working.
  • Does your origin information (region, locality, production method) appear on the site in concrete terms?
  • Do your product photos whet the appetite, or are they stock images?
  • Is your catalog divided into meaningful groups, or is it one long list?
  • How many clicks does it take to see the niche product that sets you apart?
  • Are consumers and wholesale/restaurant buyers addressed on the same page in the same language?
  • Do wholesalers get information about capacity, storage and shipping?

In food, a website isn’t a catalog — it’s a tool for differentiation. If your product really is different, the site’s job is to show that difference in a verifiable way; trying to describe it with adjectives just means joining the crowd of competitors.

If you’d like to rethink your site from this angle as a food brand, producer or restaurant chain, tell us about your project — let’s start with what really sets your product apart from the competition.

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Tasarım Devi Team
Strategy & Design

We build simple, fast and measurable digital experiences for brands. Here we share what we learn in the field on real projects — practical notes that work, not marketing language.